Privacy

PRIVACY NOTICE

1.1 WHO ARE WE

We are Ewopharma AG, a member of the Ewopharma Group. Our address is Vordergasse 43, 8200 Schaffhausen, Switzerland. As the Controller of your Personal Data, unless otherwise informed, Ewopharma AG ensures the protection of your data. The Ewopharma Group is headquartered in Schaffhausen, Switzerland.

Our contact details are as follows:

Email: info@ewopharma.com

Phone: +41 52 633 09 99

Data Protection Officer: Julienne Jameson

DPO Email: j.jameson@ewopharma.com

Group DPO: dataprivacy@ewopharma.com

1.2 DATA WE COLLECT AND USE

1.	Information directly from you	We collect personal data that you choose to provide, including registrations, applications, surveys, inquiries, and purchases. This may include your name, contact information, health details, insurance, and financial information during promotions or patient assistance programs. Healthcare providers may also share information about their specialties and affiliations
2.	Information we collect automatically	We and our third-party contractors collect information automatically when you use our website, including your browser type, operating system, viewed web pages, clicked links, IP address, visit duration, and the referring URL that brought you to our website. Our third parties may use these technologies to gather data about your online activities. For more information, refer to the sections Cookies & Third Party Websites.
3.	Information we collect from other sources	We may occasionally enhance your personal data by combining it with information from external sources, like public databases, social media platforms, and other third parties. This allows us to verify contact or financial details, confirm healthcare professional licensure, or gain insights into your interests by matching demographic information with the data you provided

1.3 WHY WE COLLECT YOUR DATA

The following is a non-exhaustive list of the purpose of collecting or Processing your data.

1.	to respond to your inquiries;
2.	to improve our level of service and content of communications
3.	to provide you with tips, helpful information, product news and updates;
4.	to notify you of our new products and services, or seek your views
5.	to consider your job application;
6.	for our own administrative and quality assurance purposes; and
7.	for other purposes that may be detailed on this website.
8.	IP address

1.4 CROSS BORDER TRANSFERS & DISCLOSURES

There are several instances where Ewopharma AG will be required to transfer your Personal Data to a country that provides a different level of protection than your own. Where this happens, Ewopharma AG shall take appropriate measures to ensure adequate data protection in accordance with applicable data protection law. Regardless, Ewopharma AG shall handle your Personal Data in accordance with this Privacy Notice, regardless of where your Personal Data is stored/accessed.

Intercompany Transfers: We may make intercompany transfers during our business operations.

Service Providers: We may transfer to third-party service providers who help us operate our business. These third parties will only be allowed to use the personal data necessary to perform their functions. Examples would include IT service providers, support providers and payroll operators.

Legally Required: We may also make disclosures that are legally required due to pharmacovigilance law or to comply with a court order or government request.

In the Aggregate: We may also disclose data that is not identifiable to third parties for any purpose permitted under applicable law.

1.5 YOUR RIGHTS

You have the right to update your personal data and preferences at any time. You have the right to request a copy of any of your Personal Data and data portability.

You have the right to request that your Personal Data be erased from our system. Where your Personal Data is held on the basis of consent, you can withdraw your consent by emailing the contact person on your consent form.

You have a right to request a restriction of Processing or outright object to the Processing in certain instances. This will be assessed on a case-by-case basis. For assistance in contacting the correct entity or person, please email dataprivacy@ewopharma.com.

Please note that some of these rights are limited by applicable data protection law and we have the right to collect, process and hold your Personal Data to perform our legal obligations (for example: data regarding an adverse drug reaction). We may require you to provide additional information necessary to confirm your identity before we comply with any request made by you.

1.6 RETENTION PERIOD

We will keep your personal data for as long as necessary for the purposes it was obtained, as stated in this Privacy Notice. Our retention periods are based on (i) our ongoing relationship with you and the use of the website; (ii) legal obligations; or (iii) considerations related to our legal position, such as enforcing the websites Terms of Use (if applicable), adhering to statutes of limitations, or managing litigation or regulatory investigations (iv) our internal policies.

1.7 CONSEQUENCES OF NOT PROVIDING PERSONAL DATA

Ewopharma AG shall not request any Personal Data from you that is not absolutely necessary in its opinion. Therefore, if you refuse, we may not be able to interact with you. This will be dealt with on a case-by-case basis.

1.8 SECURITY

We take reasonable steps to protect your Personal Data using physical and/or electronic security measures appropriate to the sensitivity of the Personal Data.

Although we have enacted security measures, we cannot guarantee the security of any information that you submit via email or over the Internet. Submission of Personal Data using such networks is done at your own risk, since no Internet transmission is ever 100% secure or error-free. You should take special care in deciding what information you send to us via email or posting on our web sites.

1.9 THIRD PARTY WEBSITES

You can choose to access certain third-party websites and services through our website. Ewopharma is not responsible for the privacy policies or practices of other websites. You should examine their websites for further information on their privacy policy.

For example, we have a Facebook page relating to some our Products. When you share information with Facebook, it will be governed by their privacy policies. Additionally, the social media platform may also share information with us and may display details about your website visit on their pages. You can modify your privacy settings with Facebook.

1.10 COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies on our website with your consent, except for essential cookies necessary for basic functionality, as required by applicable law.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit About Cookies.

Our website also uses Google Analytics. To opt out of being tracked by Google Analytics, simply search for the “Google Analytics Opt-Out Browser Add-on” and follow the instructions.

Please refer to the Cookies Policy on the Cookies banner for more information.

1.11 RIGHT OF COMPLAINT

If you feel your rights have not been fairly or adequately dealt with, you have the right to complain to the data protection supervisory authority.

You can find details of your local data protection authority here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

1.12UPDATES TO OUR PRIVACY NOTICE

Note: This Privacy Notice is subject to periodic review and may be updated as needed to comply with applicable data protection laws. Please refer to the latest version available on our website https://www.ewopharma.com/privacy-policy/